Shopping Cart
GENERAL TERMS AND CONDITIONS OF SALE
Each TAOE creation is crafted with care, precision, and authenticity.
The following terms are designed to ensure a transparent and refined experience.
Version effective as of 16/02/2026
These General Terms and Conditions of Sale (hereinafter referred to as “GTC”) govern all sales concluded between TAOE3 and any individual or legal entity making a purchase via the website www.taoe3.fr
Placing an order implies full and unconditional acceptance of these GTC.
SITE PUBLISHER
Company name: TAOE3
Legal status: Micro-enterprise
Manager: Mrs. Irene
Address: Place Lumière, 62200 Boulogne-sur-Mer, France
SIRET: 478 379 720 00061
RCS: Boulogne-sur-Mer
APE Code: 3299Z
Email: contact@taoe3.fr
Phone: +33 9 75 45 49 65
Publication director: Mrs. Irene
Products
The products offered for sale include handcrafted candles, decorative accessories, and related creations.
Due to their artisanal nature, slight variations in color, texture, or finish may occur.
These variations do not constitute a defect or lack of conformity.
Product photographs are provided for illustrative purposes only and are not contractually binding.
Prices
All prices are indicated in euros (€), including all taxes (VAT included).
TAOE3 reserves the right to modify its prices at any time.
The price applied is the one in effect at the time of order validation.
Orders
Order validation implies full acceptance of these GTC.
Once the order is confirmed, a confirmation email is sent to the customer.
TAOE3 reserves the right to cancel or refuse any order in case of dispute or non-payment.
Payment
Payment is due immediately upon order.
Transactions are secured via a trusted payment provider.
TAOE3 does not store any complete banking details.
Delivery
Orders are shipped via the carriers proposed at checkout.
Delivery times are provided as estimates.
The transfer of risk occurs when the customer takes physical possession of the product.
Right of withdrawal
In accordance with applicable laws, the customer has a period of fourteen (14) days from receipt of the order to exercise their right of withdrawal.
Returned products must be:
- unused
- complete
- in their original packaging
Return shipping costs are borne by the customer.
Refunds are issued within a maximum of 14 days after receipt of returned items.
LEGAL WARRANTIES
The customer benefits from:
- the legal guarantee of conformity
- the warranty against hidden defects
SAFETY AND USE
Candles must be used in accordance with the instructions provided.
They must never be left unattended and must be kept out of reach of children.
TAOE3 cannot be held responsible for improper or unsafe use of its products.
RETENTION OF TITLE
Products remain the property of TAOE3 until full payment has been received.
LIABILITY
TAOE3 shall not be held liable for indirect damages, misuse of products, or events beyond its control.
Force majeure
TAOE3 shall not be held liable for failure to perform its obligations in the event of force majeure or unforeseen circumstances beyond its control.
Mediation
In the event of a dispute, the customer may refer to a consumer mediator free of charge:
CM2C
49 Rue de Ponthieu
75008 Paris
France
ONLINE DISPUTE RESOLUTION
The European Commission provides an online dispute resolution platform:
https://ec.europa.eu/consumers/odr/
Personal data
Personal data is processed in accordance with the Privacy Policy available on the website.
Applicable law
These GTC are governed by French law.
SEVERABILITY
If any provision of these terms is found to be invalid, the remaining provisions shall remain in full force and effect.